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Delivery

All freshly made orders will be prepared within 24 to 72 hours. Once shipped, our partnered courier service will send an email with an estimated time of arrival; however, these times are only estimates and cannot be relied upon. Because they are observed nationally and in every State, deliveries are not done on weekends or public holidays. There will be delivery services offered throughout Australia and New Zealand.

Please give NSW 2-5 business days and interstate arrival 4–7 business days.

Coffee Smell Fresh maintains the right to put any orders on hold and select or alter any delivery service.

Policy for returns or defective goods

The Coffee Smell Fresh team and its collaborators make an effort to be as precise and effective as they can. Within 24 hours of receiving the goods, please get in touch with us if you obtain one that is faulty or damaged. In addition to your email address and phone number, please provide the order number from your initial confirmation email, a description of the damage or defect, and an image of it. When we have all the information we need, the CSF team will review the data and determine the best course of action. Only in the event of a misrepresented product or communication will we offer a partial or full refund.